A properly fitting bra has multiple benefits:

• For overall comfort
• Prevents future sagging
• Relieves back pain caused by the weight of breasts
• Improves posture
• Helps you look better in your clothes
• Instills confidence

For additional fit advice visit our Fit Guide

We recommend being professionally fitted at least once a year. A bra fitting may be necessary more frequently with specific body changes including: pregnancy, breast feeding, weight change, menopause and surgical procedures.

We recommend a professional fitting rather than giving you general steps to fit yourself. In between fittings, you can use these guidelines or “points of fit” that will allow you to check the fit of your current bra(s).

Points of Fit:
Straps: Should sit straight and flat, there should be tension, but you should be able to run a finger under them comfortably.

Cups: Should lay flat against the body. If there is gapping at the top of the cup, you probably need to go down one cup size. If your breasts are ‘bulging out’ of the top cup, you need to go up at least one cup size

Center Gore (center front): Should lay perfectly flat with your breast bone. If it is painful and digging in, you need either one cup size bigger or a different style of bra.

Underwire: Should rest under the arm pit just behind the breast tissue, not on the breast tissue. We like to equate this concept to a letter and an envelope: the envelope (underwire) must be slightly larger than the letter (breast) so that the letter fits comfortably inside. If the underwire pokes or rests on top of the breast, you need a larger cup size or a different style of bra for your body type.

Band: Should lay straight (horizontal / parallel to the floor) and low across the back. It should fit snug, but you should be able to put one finger underneath. This is the most important “point of fit” in a bra since 70% of the support comes from the band! If you can fit more than one finger under the band or the band is “riding up” in the back, you need to go down at least one band size.

It is important to note that not every bra is for every body type. You may be wearing the correct bra size, but not wearing the proper style of bra for your body type. This is another reason why it is important to have a professional consultation.

Chantelle has a team of professional fit experts who travel within different regions of the United States. To inquire about getting a fitting with a Chantelle Fit Expert, please contact our Fit Experts directly, and we will help to accommodate a free fitting in your area.
fitexpert.usa@chantelle.com or 1-800-482-8202
We’re available Monday through Friday from 9am-5pm EST

For additional fit advice visit our Fit Guide

Chantelle has a team of professional fit experts who travel within different regions of the United States. To inquire about getting a fitting with a Chantelle Fit Expert, please contact our Fit Experts directly, and we will help to accommodate a free fitting in your area.
fitexpert.usa@chantelle.com or 1-800-482-8202
We’re available Monday through Friday from 9am-5pm EST

For additional fit advice visit our Fit Guide

Chantelle categorizes bust types into three categories: shallow bust, average bust and full bust. We can recommend the best bras for you once you’ve identified your bust type.

If your breasts lack volume at the top, your bust shape is most likely "shallow". In some cases, you may have lost firmness due to pregnancy or weight change. You should begin your search by shopping bras recommended for Shallow Busts.

If your breasts are perky and have an apple shape, then most bra styles are able to accommodate you. You should begin your search by shopping bras recommended for Average Busts.

If your breast have an all around melon shape and are as round at the top as they are at the bottom, your bust shape is most likely "full". You should begin your search by shopping bras recommended for Full Busts.

There are even more specific factors that go into consideration when recommending the best bra for your body: your breasts may be “wide or narrow set”, you may be “petite” have “sloped shoulders” or have a “long torso”. All of these factors can go into identifying the best bra for you. For more detailed recommendations, you may directly contact a Chantelle Fit Expert
fitexpert.usa@chantelle.com or 1-800-482-8202
Fit Experts are available to help Monday-Friday from 9am-5pm

For additional fit advice visit our Fit Guide

Your bra should be comfortable if you are wearing the correct bra size and style for your body type. If it has been more than a year since your last fitting, something may have changed which is causing your discomfort. We recommend you have a professional fitting to help assess your needs for support and comfort.

Not every bra is for every body type. You may be wearing the correct bra size, but not wearing the proper style of bra for your body type.

Review the following guidelines or “points of fit” to troubleshoot the fit of your current bra(s) and help identify a better-fitting bra.

Points of Fit:
Straps: Should sit straight and flat, there should be tension, but you should be able to run a finger under them comfortably.

Cups: Should lay flat against the body. If there is gapping at the top of the cup, you probably need to go down one cup size. If your breasts are ‘bulging out’ of the top cup, you need to go up at least one cup size

Center Gore (center front): Should lay perfectly flat with your breast bone. If it is painful and digging in, you need either one cup size bigger or a different style of bra.

Underwire: Should rest under the arm pit just behind the breast tissue, not on the breast tissue. We like to equate this concept to a letter and an envelope: the envelope (underwire) must be slightly larger than the letter (breast) so that the letter fits comfortably inside. If the underwire pokes or rests on top of the breast, you need a larger cup size or a different style of bra for your body type.

Band: Should lay straight (horizontal / parallel to the floor) and low across the back. It should fit snug, but you should be able to put one finger underneath. This is the most important “point of fit” in a bra since 70% of the support comes from the band! If you can fit more than one finger under the band or the band is “riding up” in the back, you need to go down at least one band size.

For additional fit advice visit our Fit Guide

1. Buying a bra too large in the band and too small in the cups. To correct this mistake, try a bra on one band size smaller and two cup sizes larger. (Trust us, the cup size may sound too big to you, but it is all relative to the smaller band size.)

2. Adjusting the straps as tight as possible to get lift. To correct this mistake, re-evaluate the fit. The band should be doing all the lifting, not the straps. You should be able to slip the straps off of your shoulders and your breasts should still be supported!

3. Wearing the same bra day after day. We all have our favorites, but you should always give your bra a day to relax in between wears. This gives the elastic and fabric a chance to fully “bounce back” to its original state. This will improve the longevity of your bras and the support they give you.

For additional fit advice visit our Fit Guide

You should have a professional fitting at least once a year, but in between, you can perform your own spot checks by using our “points of fit” guide below.

Points of Fit:
Straps: Should sit straight and flat, there should be tension, but you should be able to run a finger under them comfortably.

Cups: Should lay flat against the body. If there is gapping at the top of the cup, you probably need to go down one cup size. If your breasts are ‘bulging out’ of the top cup, you need to go up at least one cup size

Center Gore (center front): Should lay perfectly flat with your breast bone. If it is painful and digging in, you need either one cup size bigger or a different style of bra.

Underwire: Should rest under the arm pit just behind the breast tissue, not on the breast tissue. We like to equate this concept to a letter and an envelope: the envelope (underwire) must be slightly larger than the letter (breast) so that the letter fits comfortably inside. If the underwire pokes or rests on top of the breast, you need a larger cup size or a different style of bra for your body type.

Band: Should lay straight (horizontal / parallel to the floor) and low across the back. It should fit snug, but you should be able to put one finger underneath. This is the most important “point of fit” in a bra since 70% of the support comes from the band! If you can fit more than one finger under the band or the band is “riding up” in the back, you need to go down at least one band size.

For additional fit advice visit our Fit Guide

Below are some guidelines to make sure your straps are adjusted properly. Your straps should sit straight (vertically), there should be tension, but you should be able to run a finger under them comfortably.

You should avoid the following:

Straps too tight: If your straps are digging in and doing too much work, your band may be too loose. The weight of the breasts should be lifted from the band, not pulled up from the straps.

Straps too loose: Your straps should not be pulled in towards your neck. This happens when your straps need to be tightened more, but they are adjusted as far as they can go. You then try to pull them inward to lift your breasts more or to keep them from falling off of your shoulders. You may need to find a bra with more strap adjustability (fully-adjustable straps), go down a band size so the band does the lifting instead of the straps, or this may not be a good style for your body type.

For additional fit advice visit our Fit Guide

When you are trying on a bra, you should use the loosest setting or column of the hook and eye closure.

If you purchase the bra on the loosest setting you have at least two other settings to tighten the band as time goes on. The band will relax through it’s lifetime of washings and wearings, so it is important to have the option of tighter settings so you can get the longest life and proper support out of your bra.

If you purchase a new bra on the tightest hook already, as the band relaxes, you have no tighter setting to move to. You are left with a bra that doesn’t give you the proper support and doesn’t last as long as it is intended to.

For additional fit advice visit our Fit Guide

Lace bras are not just for date night anymore! Chantelle uses super-soft, flat laces and embroideries in all of our lingerie. Some lace bras even give more support and lift than seamless bras.

Our lace bras can be worn under almost anything without showing through. Sheer tops and very tight-fitting tops and dresses may minimally show the lace bra styles. Shop our Lace Bras page.

For additional fit advice visit our Fit Guide

If the center front is very low and plunging like a v-shape, check out our Plunge Bras. They have minimal coverage at the center front and the cups are specially designed to provide ultimate support while showcasing your curves.

If the neck-line of your top is a scoop or square-neck, you may need a bra with half-cups or demi-cups. Demi bras come with and without padding. “Demi” just refers to the coverage of the cup itself. Shop all of our Demi Bras here.

For additional fit advice visit our Fit Guide

The best way to prevent showing nipples is by choosing a bra with a light padding (contour cups). These bras are commonly called t-shirt bras. The thickness of the padding in t-shirt bras does not increase your bust size, but it smooths and gives you invisibility under your clothes.Shop Chantelle T-shirt Bras .

For minimal show-through with no padding, try a “spacer bra”. The cups are made of a “spacer knit” that is only one single layer, but made in a way that is three-dimensional, giving it lofty and smoothing qualities. (The thickness is similar to that of velvet). Shop Chantelle Spacer Bras .

For additional fit advice visit our Fit Guide

The best way to prevent showing any lines is by choosing a bra with a light padding (contour cups). These bras are commonly called t-shirt bras. The thickness of the padding in t-shirt bras does not increase your bust size, but it smooths and gives you invisibility under your clothes. Shop Chantelle T-shirt Bras .
For additional fit advice visit our Fit Guide

If your underwire is poking or uncomfortable, you may not be wearing the correct size or style for your body type.

You should have a professional fitting at least once a year, but in between, you can perform your own spot checks by using our “points of fit” guide below. Remember, you may have the right size, but just not the right style.

Points of Fit (relating to underwire discomfort):
Center Gore (center front): Should lay perfectly flat with your breast bone. If it is painful and digging in, you need either one cup size bigger or a different style of bra.

Underwire: Should rest under the arm pit just behind the breast tissue, not on the breast tissue. We like to equate this concept to a letter and an envelope: the envelope (underwire) must be slightly larger than the letter (breast) so that the letter fits comfortably inside. If the underwire pokes or rests on top of the breast, you need a larger cup size or a different style of bra for your body type.

Underwires help to hold the breasts in a position that gives you the most support and lift. We recommend bras with the support of wires. If you have had a medical procedure and are unable to wear underwires, or are still bothered by wires after a professional fitting, Chantelle has specially designed wire-free bras that still give great support without using underwires. Shop Wire-free Bras .

For additional fit advice visit our Fit Guide

Plunge bras have a very low v-shaped neckline. The center front has minimal coverage and the cups are specially designed to provide support while showcasing your curves. Plunge bras can come with or without padding. Shop Plunge Bras .

Push-up bras are specially designed with additional padding in the cups to emphasize your bust-line and give you cleavage. Shop Push-up Bras .

For additional fit advice visit our Fit Guide

“Demi” is French for “half” so it literally means a bra with half cups. Demi bras come with and without padding. “Demi” just refers to the coverage of the cup itself. Shop all of our Demi Bras here.

For additional fit advice visit our Fit Guide

You should purchase the same size as any other bra. We take into consideration that you don’t want your strapless to slide down, so we specially reinforce the band and add a silicone gripper strip inside of the band to help the bra stay in place.

For additional fit advice visit our Fit Guide

Hook the bra in the back, around the waist and pull the bra up just underneath your breasts, slide each shoulder strap on. If hooking the bra in the back is difficult for you, hook the bra in the front, around the waist, spin around to the back, pull the bra up just underneath your breasts, slide each shoulder strap on.

Pull the band down in the back, so it is horizontal and parallel with the floor. It should be low and snug sitting just below your shoulder blades.

The most important part (which most women skip!), is to make sure your breasts are fully inside the cups of the bra. Bend forward at the waist, take your right hand and gather your left breast as far back as under the arm pit, pull forward and place completely into the cup. You are scooping all of the breast tissue and swooping it into the center of the cup. Now repeat with the other side. Stand up straight. You may need to grab the bottom of the wires and slide the bra right and left to get the center front to lay flat against your breast bone.

Re-check that the band is still low and snug situated under the shoulder blades, parallel to the floor.

For additional fit advice visit our Fit Guide

Chantelle has three main coverage levels of bras: demi, ¾ (medium coverage) and full coverage.

Coverage is mainly a matter of preference, but it is necessary to have more or less coverage depending on your wardrobe.

A common misconception is that full coverage bras are for larger sizes and demi bras are only for smaller sizes. Chantelle makes all three coverage levels to cater to all bra sizes. We have demi bras in G cups and full coverage bras in B cups.

For additional fit advice visit our Fit Guide

Your straps should sit straight (vertically), there should be tension, but you should be able to run a finger under them comfortably.

If your straps are constantly falling down, you may need to find a bra with more strap adjustability (fully-adjustable straps), go down a band size so the band does the lifting instead of the straps, or this may not be a good style for your body type.

You may be one of these body types:

Petite Body Frame: The distance between your bra cups and your shoulder are less than the average woman.

Sloping Shoulders: Your shoulders slope downward slightly making it difficult for the straps to stay in place.

For both of the above, we recommend trying bras that have centered straps and/or fully-adjustable straps. When a bra has “centered straps” the cup attaches to the strap more towards the center rather than the outer side of the cup closest to the arm pit.

For additional fit advice visit our Fit Guide

Your order confirmation email is sent to the email address linked to your Chantelle account immediately upon placing your order.

If you do not receive it, please check your junk or spam mail folder. If you still cannot locate the confirmation, you may log into “My Account” on the upper right of your screen. Choose “My Orders” to view all of your orders. If the order you placed does not appear, the order was not successfully confirmed.

You may also contact customer care if you are experiencing any difficulties placing and/or confirming your order.

chantelle.care@groupechantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

Your order can be canceled at any time until it ships. Please remember that in most cases, we ship within the same business day.

To cancel your order, please contact customer care.

chantelle.care@groupechantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

Yes, we require you to create an account in order to make it easy to manage your order details.

Items will appear in your bag until you remove them or until you checkout.

Make sure you are logged in to your Chantelle account, it will say “My Account” on the upper right side of the screen if you are logged in.

If you are not logged in, do so by clicking “Sign In” on the upper right side of your screen.

If you are logged into your account, you have not checked out or removed the items from your bag, the items may have sold out.

You can enter your promotion code either when viewing the shopping bag or during checkout.

Enter your promotional coupon code in the box and click “Apply Code”. The discount will immediately be applied to the checkout summary at the right side of your screen.

Only one promotional coupon code can be used per order.

There are a few common errors while processing payments at check out. Please confirm your billing address is accurate, especially your zip code. Double check the three-digit security code and expiration date.

We only accept credit cards issued in the United States. At this time, we cannot accept international credit or debit cards.

You can find your tracking information by logging into “My Account” on the upper right of your screen. Choose “My Orders” then select the order you would like to track by clicking “View Receipt”. Choose the “Shipments” tab and you will find “Track This Shipment”. You may click on the tracking number or copy and paste the information into https://www.fedex.com/fedextrack/

You can also contact customer care at chantelle.care@groupechantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

At this time we do not offer gift card purchases.

Below is a list of our once popular styles that have been discontinued and the best replacement for that style in our current line:

Africa T-Shirt Bra #2691 try the Parisian Smooth Demi Bra #1476

Barocco Unlined Underwire Bra #2425 try the C Magnifique Unlined Underwire Bra #1891

Basic Invisible Balconette T-Shirt Bra #3262 try the Vous Et Moi Memory Foam T-Shirt Bra #2126

Basic Invisible Convertible Plunge T-Shirt Bra #3295 try the Irresistible Multi-Way Push-Up Bra #1112

Body Sculpt T-Shirt Bra #2895 try the C Essential T-Shirt Bra #3816 or the C Ideal Plunge Full-Coverage Bra #1951

Cachemire 3-Part Underwire Bra #3371 try the Pont Neuf 3-Part Cup Underwire Bra #1381 or the Revele Moi 4-Part Underwire Bra #1571

C Chic Sexy Demi Bra #3645 try the Merci Demi Bra #1745 or the Le Marais Demi Bra #2735

C Chic Sexy 3-Part Cup Bra #3582 try the C Chic Sexy 3-Part Plunge Bra #3641 or the Revele Moi 4-Part Underwire Bra #1571

C Chic Sexy Spacer T-Shirt Bra #3585 try the Merci Spacer T-Shirt Bra #1747

C Chic Sexy T-Shirt Bra #3581 try the Basic Invisible Memory Foam T-Shirt Bra #1241

C Chic Sexy Plunge Push-Up Bra #3646 try the Festivite Lace Plunge Bra #3682 or the Irresistible Multi-Way Push-Up Bra #1112

C Graphique 3-Part Underwire #2211 try the Pont Neuf 3-Part Cup Underwire Bra #1381

C Graphique Demi T-Shirt Bra #2212 try the Parisian Smooth Demi Bra #1476

C Magnifique T-Shirt Bra #1896 try the St. Michel Bra #2726

C Natural Seamless Modeled Underwire #2051 try the Velvet Touch Seamless Minimizer #2751

C Paris Memory Foam T-Shirt Bra #3386 try the Le Marais Smooth Custom Fit Bra #2736

Chantilly Demi Bra #2805 try the Merci Lace Unlined Demi Bra #1745

Festivite 2 Part Cup #3681 try the Revele Moi Bra #1571

Graphie T-Shirt Bra #2596 try the Basic Invisible Memory Foam T-Shirt Bra #1241

Haussman Push-Up Bra #3312 try the Irresistible Multi-Way Push-Up Bra #1112

Haussman Strapless Bra #3316 try the Irresistible Multi-Way Strapless Bra #1116 or the Sublime Strapless Bra #3954

> Haussman T-Shirt Bra #3315 try the Vous Et Moi Memory Foam T-Shirt Bra #2126

Icone Demi Bra #3855 try the Merci Demi Bra #1745

Idole 2 Part Cup #1731 try the Presage 2-Part Lace Unlined Bra #2761

Idole Memory Foam T-Shirt Bra #1736 try the Le Marais T-Shirt Bra #2736

Idole Push Up #1732 try the Presage Push Up Bra #2762

Idole Strapless #1735 try the Vous et Moi Strapless Bra #2136

Illusions Demi Spacer #2145 try the Aeria Spacer Bra #1291

Illusion Demi T-Shirt #2146 try the Parisian Smooth Demi Bra #1476

Illusion Unlined Seamless Molded Bra #2141 try the Revele Moi Bra #1571

Illusion Lined Seamless Molded Bra #2142 try the Revele Moi Bra #1571

Irresistible Strapless Bra #1116 try the Vous et Moi Silicone-Free Strapless Bra #2136

Irresistible Multi-Position T-Shirt Bra #1115 try the Vous et Moi Custom Fit Multi-Way Bra #2126

Intuition Demi Bra #1781 try the Champs Elysees Demi Bra #2605

Intuition Plunge #1785 try the C Chic Sexy Plunge Bra #3641

Intuition T-Shirt #1786 try the Champs Elysees T-Shirt Bra #2606

Legend 3-Part Cup Bra #2981 try the Pont Neuf 3-Part Cup Underwire Bra #1381

Legend T-Shirt Bra #2982 try the Rive Gauche T-Shirt Bra #3286 or the C Ideal Plunge Full-Coverage Bra #1951

Lissea T-Shirt Bra #1465 try the Parisian Smooth Demi Bra #1476

Mademoiselle Demi Bra #1165 try the Merci Demi Bra #1745

Mademoiselle Demi T-Shirt Bra #1162 try the Le Marais T-Shirt Bra #2736

Merci Memory-Foam T-Shirt Bra #1746 try the Vous et Moi Custom Fit Multi-Way Bra #2126

Merci 2 Part Cup #1741 try the Revele Moi Bra #1571

Merci Push Up Bra#1742 try the Festivite Plunge Bra #3682

Mouvance 2-Part Underwire Bra #2322 try the Presage 2-Part Lace Unlined Bra #2761

Mouvance Demi Bra #2325 try the Merci Demi Bra #1745

Mouvance T-Shirt Bra #2321 try the Aeria Lightweight Convertible Bra #1296

New Essensia T-Shirt Bra #2575 try the Basic Invisible Memory Foam T-Shirt Bra #1241

Orsay 3-Part Cup Bra #1922 try the Velvet Touch 3 Part Full Coverage Unlined Bra #2755

Opera 2-Part Cup Bra #1271 try the Presage 2-Part Unlined Underwire Bra #2671

Opera Bralette #2675 try the Presage Triangle Wire Free Bra #2767

Opera Chemise #1278 try the Presage Chemise #2768

Opera Demi Bra #1275 try the Presage Demi Bra #2765

Opera Push Up #1272 try the Presage Push Up Bra #2762

Opera Strapless #2671 try the Vous et Moi Strapless #2136

Opera Waist Cincher #1276 try the Presage Waist Cincher #2766

Orsay Memory Foam Bra #1926 try the Vous Et Moi Memory Foam Multi-Way Bra #2126

Pure Full Coverage T-Shirt Bra #3616 try the C Essential Full Coverage T-Shirt Bra #3816

Pure Memory Foam Bra #3612 try the Vous Et Moi Memory Foam Multi-Way Bra #2126

Pure Unlined Underwire Bra #3611 try the C Naturel Unlined Underwire Bra #2051 or the C Magnifique Unlined Underwire Bra #1891

Pure Seamless Underwire #3611 try the Velvet Touch Seamless Minimizer #2751

Rive Gauche Demi Bra #3085 try the Merci Demi Bra #1745 or the Mademoiselle Demi Bra #1165

Rive Gauche Smooth Demi Bra #3086 try the Parisian Smooth Demi Bra #1476

Rive Gauche Push-Up Bra #3082 try the Merci Lace Unlined Demi Bra #1745

Rive Gauche T-Back #3282 try the C-Ideal T-Back Bra #1952

Rive Gauche T-Shirt Demi #3086 try the Parisian Demi T-Shirt #1476

Senso T-Shirt Bra #2701 try the Basic Invisible Memory Foam T-Shirt Bra #1241

Senso Underwire Bra #2702 try the Velvet Touch Seamless Unlined Minimizer Bra #2751 or the C Magnifique Unlined Underwire Bra #1891

Sensua Strapless Bra #3065 try the Vous Et Moi Silicone Free Strapless Bra #2136

Sexy Shaping T-Shirt Bra #3781 try the C Ideal Plunge Full-Coverage T-Shirt Bra #1951 or the St. Michel Back Side Smoothing Bra #2726

Sublime Plunge Underwire Bra #3952 try the Irresistible Multi-Way Push-Up Bra #1112

Sublime Spacer Bra #3951 try the Merci Spacer Bra #1747 or the Aeria Spacer Bra #1291

Tamarais #1660 try the Revele Moi Bra #1571

Vendome Demi #1905 try the Champs Elysees Demi #2605

Vendome 3 Part Cup Underwire #1908 try the Pont Neuf 3 Part Cup #1381


Vendome Multi Position ¾ T-Shirt Bra #1919 try the Champs Elysees T-Shirt Bra #2606

Volupte Minimizer #2361 try the C Magnifique Unlined Underwire Bra #1891

Vous et Moi Plunge Bra #2122 try the Festivite Lace Plunge Contour Bra #3682

If you do not see the style you are looking for on the list, please contact our Fit Experts for more information:

fitexpert@chantelle.com or 1-800-482-8202

We’re available Monday through Friday from 9am-5pm EST

We offer bras for all sizes. Chantelle ranges from bands 30-44 and cups from A-H.

None of Chantelle’s products are made with nickel.

All Chantelle Lingerie is designed in France and made in factories owned by Chantelle. We pride ourselves in manufacturing our own lingerie to keep complete quality control.

With proper wear and care, your bra should last from six months to one year.

WEAR
• Avoid wearing your bra more than twice between washings.
• Don't wear your bra two consecutive days. Elastic needs to recover after a day of wear.
• Have a minimum of three basic bras: one to wear, one to wash and one to spare.

WASH
• Hand wash your bra in a delicate detergent. Harsh detergents and bleaches can destroy elastic and lace. Woolite is not a safe lingerie detergent. We recommend Forever New delicate fabric wash.
• Rinse garment in cold water to restore the bra's shape and elasticity.
• Always air dry your bra. Heat can destroy both fibers and elastic.
• Do not twist the bra to remove excess water.

STORE
• Carefully fold your bra to prevent snagging or crushing.
• Do not flip the cups inside out, this breaks up the foam and you will see “dimples” in the bra and through your clothes.

TRAVEL
• Use a lingerie travel bag to keep your bras together. Fasten the hooks to prevent snagging.
• Place socks, panties or hosiery in the cups of padded bras to prevent cup crushing.

Shapewear with legs is commonly the most difficult to put on. While sitting down, gather up the legs of the garment (like you would when putting on hosiery) step into the legs, pull up to the desired location and allow the fabric to gently slip out of your hand. A couple of squats always helps to get the shapewear in perfect place.

If you want more control, try our Medium Control or Firm Control shapewear.

Shop our Seamless & Smooth Panties for no lines.

Shop our Thongs & Tangas for no lines.

Some hipsters and boyshorts prevent panty lines. Shop Hipsters & Boyshorts.

Most full briefs prevent panty lines. Shop Full Briefs.

With proper wear and care, your bra should last from six months to one year.

WEAR
• Avoid wearing your bra more than twice between washings.
• Don't wear your bra two consecutive days. Elastic needs to recover after a day of wear.
• Have a minimum of three basic bras: one to wear, one to wash and one to spare.

WASH
• Hand wash your bra in a delicate detergent. Harsh detergents and bleaches can destroy elastic and lace. Woolite is not a safe lingerie detergent. We recommend Forever New delicate fabric wash.
• Rinse garment in cold water to restore the bra's shape and elasticity.
• Always air dry your bra. Heat can destroy both fibers and elastic.
• Do not twist the bra to remove excess water.

STORE
• Carefully fold your bra to prevent snagging or crushing.
• Do not flip the cups inside out, this breaks up the foam and you will see “dimples” in the bra and through your clothes.

TRAVEL
• Use a lingerie travel bag to keep your bras together. Fasten the hooks to prevent snagging.
• Place socks, panties or hosiery in the cups of padded bras to prevent cup crushing.

The mission of Chantelle is to make women look and feel beautiful in their everyday lives. This care and dedication is behind the entire design and manufacturing process.

All of our products are hand-made in Chantelle owned factories. We do not mass-produce our garments so that we can have complete control over the quality.

We do extensive fit testings with real women of all sizes. All styles must be fit approved by our design and fit teams.

We use the highest quality fabrics, laces and embroideries in the market.

All of the laces and embroideries are exclusive to Chantelle for a completely unique design.

Free returns are offered within 60 days of order receipt. Items must be unworn, in their original conditions, with tags attached. Only items purchased from us.chantelle.com are eligible for return or exchange.

We provide a complimentary pre-paid shipping label and recommend re-using the original packaging to ensure your Chantelle garments are not damaged during shipment. If the return label is missing, please contact us at chantelle.care@groupechantelle.com.

‘Items marked as “Last Chance” and SoftStretch Sale Panties are final sale and cannot be returned.

To ensure you receive a full refund for products returned make sure:

• All tags remain attached to the garments
• Items are unworn and unwashed, showing no signs of wear
• Items are free of perfume, smoke, make-up and deodorant.
• Items must be in original, resellable condition
• We reserve the right to refuse returns on items that do not meet our hygiene and health standards.
• Items that do not meet the highest standards of health and hygiene, or arrive more than 60 days after shipment, will be returned back to you.
• If you are unsure if your return will be approved, please contact us at chantelle.care@groupechantelle.com before sending it back to us.

To exchange for a different item or size, please return your original merchandise and place a new order by calling 1-800-BRAS-078.

You will be refunded for the returned merchandise as soon as it is processed at our facility.

Standard shipping will be provided free of charge on your new order.

If you receive a damaged or defective item, it must be reported within 60 days of receipt by emailing chantelle.care@groupechantelle.com or calling 1-800-272-7078. Do not send the item back before contacting us first.

The return form is a part of the packing slip included in your order.

If the return form is missing, please contact customer care at chantelle.care@groupechantelle.com.

Please allow 15-30 business days from the time you ship your return for the credit to be applied to your card.

If you use the pre-paid label, you will receive a complimentary free return.

Chantelle reserves the right to charge a re-stocking fee of up to 20% for returns received 60 days after the original order date.

Returns received within 60 days of original order date are eligible for a refund.

We cannot accept returns of items purchased at other retail locations. Please return the item to the original place of purchase.

Orders above $95 qualify for Free Standard Shipping within the 48 contiguous states. Orders with standard shipping are delivered within 3-7 business days. Standard orders are shipped via USPS.

STANDARD DELIVERY:
Contiguous 48 States:
Standard Shipping* 3-7 business days
Under $95: $5.95
Over $95: FREE
*Standard orders are shipped via USPS.

Alaska, Hawaii & Puerto Rico:
USPS Priority 7-10 business days
Under $95: $12.95
Over $95: FREE

EXPEDITED DELIVERY:
Contiguous 48 States + Hawaii & Alaska:
FedEx 2 Business Days: $14.95
FedEx Next Business Day: $24.95

• Expedited services are not available for Puerto Rico and US Territories
• Shipping and delivery times exclude weekends and holidays.
• Unfortunately, we are unable to ship to APO/FPO addresses at this time.

Orders generally ship within 1-2 business days depending on the time of the day they are received.

Express orders received after 1pm EST will ship the next business day.

Orders are not shipped on federal holidays.

Orders with standard shipping are delivered within 3-7 business days.

STANDARD SHIPPING:
Contiguous 48 states: 3-7 business days
Alaska, Hawaii, Puerto Rico & US territories: 7-10 business days

EXPEDITED SHIPPING:
Contiguous 48 states, Alaska and Hawaii: We offer options for next business day and 2 business days delivery.

• Express orders must be received by 1pm EST in order to ship out the same day.
• Expedited options are not available for Puerto Rico, APO/FPO Military and US Territories.

We try our best to have everything in stock, but in the event you have a back-order, please contact customer care for the estimated delivery date.

chantelle.care@groupechantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

If one or more of your items is on back-order, we will ship what we have and ship your back-ordered item(s) as soon as they are available. The shipping fee is waived on back-ordered items.

You can find your order status by logging into “My Account” on the upper right of your screen. Choose “My Orders” to view order number, date, amount and current status of all your orders. Once your order has shipped, you may click “View Receipt” to get tracking information.

Unfortunately, we are unable to ship to multiple addresses at this time.

We recommend placing separate orders for each address.

We accept major credit cards: Visa, Mastercard and American Express.

At this time, we do not accept gift cards and PayPal.

Chantelle.com payments are sent through a secure SSL connection for processing by Authorize.net, a PCI (Payment Card Industry Data Security Standard) compliant subsidiary of Visa Inc.

Chantelle brings in new styles and colors on a regular basis. For the latest deliveries, shop the New Arrivals section.

The Chantelle line is divided into different segments known as “collections”. Each Chantelle collection has a unique inspiration behind the designs. Collections are made up of any combination of bras, panties, shapewear and special occasion lingerie pieces.

Shop by Collection.

You can find all of our most popular items by visiting our Must Haves.

Go to the “Bras” section. At the bottom left, there is an option to “See All”. This will allow you to see all bras we offer, but you can use the “Size” filter to narrow down the bras to only those that come in your size.

Hint: You may narrow your search further by choosing a specific “Style”, “Color” or “Collection”. You may use multiple filter options at the same time.

To un-filter options, click on the “X” next to the filtered choice.

Go to the “Panties” section. At the bottom left, there is an option to “See All”. This will allow you to see all panties we offer, but you can use the “Size” filter to narrow down the panties to only those that come in your size.

Hint: You may narrow your search further by choosing a specific “Style”, “Color” or “Collection”. You may use multiple filter options at the same time.

To un-filter options, click on the “X” next to the filtered choice.

Chantelle categorizes bust types into three categories: shallow bust, average bust and full bust. You may find these categories by clicking on “Bras” and scrolling down the page, on the left side you will see “Shape: Shallow Bust, Average Bust and Full Bust”.

If your breasts lack volume at the top, your bust shape is most likely "shallow". In some cases, you may have lost firmness due to pregnancy or weight change. You should begin your search by shopping bras recommended for Shallow Busts.

If your breasts are perky and have an apple shape, then most bra styles are able to accommodate you. You should begin your search by shopping bras recommended for Average Busts.

If your breast have an all around melon shape and are as round at the top as they are at the bottom, your bust shape is most likely "full". You should begin your search by shopping bras recommended for Full Busts.

Hint: You may narrow your search further by choosing a specific “Size”, “Style”, “Color” or “Collection”. You may use multiple filter options at the same time.

To un-filter options, click on the “X” next to the filtered choice.

Shop our Minimize Cup Size page. Go to the “Bras” page, on the left side you will find “Effect: Minimize Cup Size”.

Hint: You may narrow your search further by choosing a specific “Size”, “Style”, “Color” or “Collection”. You may use multiple filter options at the same time.

To un-filter options, click on the “X” next to the filtered choice.

Shop our Maintain Cup Size page. Go to the “Bras” page, on the left side you will find “Effect: Maintain Cup Size”.

Hint: You may narrow your search further by choosing a specific “Size”, “Style”, “Color” or “Collection”. You may use multiple filter options at the same time.

To un-filter options, click on the “X” next to the filtered choice.

Shop our Increase Cup Size page. Go to the “Bras” page, on the left side you will find “Effect: Increase Cup Size”.

Hint: You may further narrow your search by choosing a specific “Size”, “Style”, “Color” or “Collection”. You may use multiple filter options at the same time.

To un-filter options, click on the “X” next to the filtered choice.

Shop our Sale section. It can be found at the bottom of any page, under “Catalogue: Sale” or in the "Featured: SALE" section located in the top of the left navigation menu.

Hint: You may narrow your search further by choosing a specific “Size”, “Style”, “Color” or “Collection”. You may use multiple filter options at the same time.

To un-filter options, click on the “X” next to the filtered choice.

Our favorite gift ideas can be found in the Chic Boutique, at the top right of any page. Choose the “See All” option to review all available styles.

Another option is to shop our Must Haves page for the most popular Chantelle styles. Go to any of the following category pages: “Bras”, “Panties”, Shapewear” or “Chic Boutique” and on the left you will find “Featured: Must Haves”.

The New Arrivals page is also a great place for gift inspirations.

Celebrating our customers with exclusive rewards and discounts.

For every $1 spent you earn 1 point. Your savings start after 20 points.

Click here to learn more

Earn 1 point for every dollar you spend on Chantelle.com. As you accumulate more points and increase your loyalty tier status, you’ll qualify for additional benefits.

The Classique tier you are automatically entered into when you create a customer account. You received $1 reward for every 20 points and a $10 Birthday Gift.

The Elegante tier is for 300 to 499 points earned. You still received $1 reward for every 20 points and a $10 Birthday Gift as well as additional exclusive offers.

The Premiere tier is for 500+ points earned. You still received $1 reward for every 20 points and now a $20 Birthday Gift, and additional exclusive offers as well as Free Shipping all the time.

When your balance reaches 20 points, you’ll earn a $1 reward.

If you have a valid reward credit in your account, you will have the option to apply it to your next purchase during the checkout process.

No need to sign up. As long as you create a customer account, you will automatically start earning points on your first purchase.

Points expire 2 years after the date they are issued.

Birthday points expire 30 days after they are issued.

Rewards are issued 30 days after the points are earned.

If you return a purchase, the points earned from that transaction will be deducted from your account.

Visit our Find a Store page and enter your city, state or zip code to see a list of all retailers near you that carry Chantelle products.

Visit our Shop Online page and select the country you reside in to find a list of online retailers that can ship to you.

You can contact customer care and they will put you in contact with our wholesale department.

customersupport@chantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

At the top right of any page, you will find a “Sign In” link. If it says “Sign Out” you are already signed in.

You can find your previous order information by logging into “My Account” on the upper right of your screen. Choose “My Orders” for a list of all orders placed under your account.

For any order questions, you can contact customer care.
customersupport@chantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

No, we will never sell or share your information. You can review our official Privacy Policy here.

Go to the “Sign In” page and click the link “Forgot Your Password”. Enter your email address and you will be emailed a link to reset your password.

If you do not know your email address, you can contact customer care for assistance.
customersupport@chantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

Sign into your account. Click on “My Account”. You can update your email address, birth date, gender and password on this page.

Contact customer care:
customersupport@chantelle.com or 1-800-BRAS-078 (1-800-272-7078)
We’re available 7 days a week from 7am-11pm EST

On the homepage, scroll to the very bottom of the page. In the lower left corner there is a box to enter your email address. This will sign you up to receive our newsletters and special promotions.

Log into your account, go to “Email Preferences” and click the box to “Unsubscribe from all marketing emails”.

Go to the “Sign In” page and click the link “Forgot Your Password”. Enter your email address, and you will be emailed a link to reset your password.

Access your reward point balance at any time by first signing into your account and then going to the Femme Chantelle Rewards portion of the My Account page. Here you will find your entire reward point history.