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Shop NowNeed help with your order?
1-800-BRAS-078 (800-272-7078)
(7 days a week, 7AM - 11PM EST)
- chantelle.care@groupechantelle.com
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Shipping and Delivery
Shipping and Delivery- Free shipping on orders over $95, within the contiguous 48 states.
- Shipping options depend on destination: FedEx Smart Post, USPS Priority Mail, FedEx 2-Day and FedEx Standard Overnight
- We do not ship Internationally
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Returns and Exchange Policy
Returns and Exchange Policy- We offer Free Returns for full-priced items shipping to the 48 contiguous states.
- ‘Last Chance’ items are final sale and do not qualify for return or exchange.
- During this time, we have extended our return window to 90 days from the date of shipment to receive a full refund. We want you to feel comfortable with your purchase and have the ability to safely return it if you are not satisfied.
- All returns or exchanges must be made within 90 days of the date of shipment to qualify for free returns.
- Exchanges are processed as a return and subsequent purchase; please select your new items on chantelle.com or call 1-800-BRAS-078.
- For your convenience, you may use the complimentary pre-paid shipping label enclosed in your order to return products free of charge.
